Path 2 / Step 2 of 4

B2B operations: choose a specific lane.

Pick the subcategory that feels easiest to understand or sell into. The goal is direction, not perfection.

Sales opsLead scoring, account research, CRM hygiene, follow-up prompts.Customer supportTicket triage, help docs, escalation summaries, QA audits.HR & adminOnboarding, policy Q&A, interview notes, employee comms.Compliance monitoringPolicy checks, audit prep, vendor monitoring, exception alerts.Internal reportingWeekly dashboards, KPI narratives, anomaly detection, exec briefs.Vendor operationsRenewal tracking, contract summaries, risk flags, comparison reports.